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This course gives students a realistic, behind-the-scenes look at what studying business can lead to in the real world. Instead of focusing on theory or textbooks, it follows the day-to-day work found in a typical business graduate role, using Operations as a practical example to show how companies actually function.
Students explore how businesses manage everyday challenges like stock issues, supplier delays, customer complaints, and shifting priorities. Along the way, the course shows how different departments such as marketing, finance, customer service, and logistics depend on one another, and why communication and organisation are essential to keeping a business running smoothly.
The course also breaks down what business graduates are really hired to do. It highlights transferable skills such as problem-solving, decision-making, teamwork, and systems thinking, and explains why these skills are valuable across many roles and industries. Students learn that business careers are rarely linear, and that most graduates move between roles as they discover their strengths and interests.
Through practical examples, supporting information, and recap quizzes, students gain a clearer understanding of how business roles work day to day, how decisions are made with incomplete information, and why business degrees offer flexibility rather than a single fixed career path. The course is designed to help Transition Year students decide whether studying business suits their interests, skills, and way of thinking, rather than pushing them toward one specific job.
Meet Lucy!: Video Walkthrough
What Business Graduates Actually Do
Recap Quiz
Starting the Day: Overnight Issues & Warehouse Updates: Video Walkthrough
How Businesses Respond to Daily Operational Changes
Recap Quiz
Finding Root Causes: Video Walkthrough
Why Problem-Solving Is Central to Business Roles
Recap Quiz
Working Across Teams: Sales, Finance, Marketing & Operations: Video Walkthrough
Why Cross-Team Communication Matters in Business
Recap Quiz
Projects & Improvements: Video Walkthrough
How Process Improvement Supports Business Growth
Recap Quiz
Handling Quality Issues Under Pressure: Video Walkthrough
Customer Trust
Recap Quiz
Suppliers, Couriers & Outside Support: Video Walkthrough
Why External Partners Matter in Business
Recap Quiz
Customer Feedback & Market Trends: Video Walkthrough
Understanding Customers
Recap Quiz
Wrapping Up & Staying Organised: Video Walkthrough
Communication, Organisation & Keeping Work on Track
Recap Quiz
Where Business Degrees Can Lead: Video Walkthrough
Career Pathways
Recap Quiz
